Shipping Policy

 

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UK Shipping

 

We're excited to offer fast and reliable shipping across the entire United Kingdom.

 

Processing Times

 

• Orders are typically processed and dispatched within 1-2 business days.

• Please note that processing times may be longer during peak seasons, sales, and holidays. We'll do our best to update our site with any delays.

 

Shipping Rates & Delivery Estimates

 

We offer two shipping options for all UK orders:

Shipping Method	Cost	Estimated Delivery
Standard Delivery	£3.99	2-4 business days after dispatch
Express Delivery	£6.99	1-2 business days after dispatch

• Orders over £50 are eligible for free Standard Delivery.

• All delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by the courier.

 

Order Tracking

 

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your parcel's progress directly on the courier's website.

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Important Information

 

• Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

• If your order is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping the parcel.

• If you have any questions about your order, please contact our customer support team at info@stellia.co.uk with your order number.

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Thank you for shopping with us!